Privacy Policy

This Privacy Policy explains how we, Performance Car Exclusive (“PCE ”, “we ”, “us ”, “our ”) process information about individuals (“you ”, “your ”) regarding the use of the PCE website and the communication services (“Service ”) provided by us.

  • The laws of The United Kingdom govern this policy. Any action or proceeding related to personal data processing issues shall be brought to the courts of The United Kingdom.

  • We use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data.

  • We may change this policy at any time. If we make any changes, we will post them here. If changes affect your rights, we will notify you in advance.

Introduction

  • Personal use

    We process personal data according to this Privacy Policy as a controller when you provide or we receive your data directly from you. For example, when you:

    • create account
    • ask for support
    • subscribe to our newsletter

  • Businesses

    We process personal data according to the Data processing agreement as a processor when you provide us with personal data on behalf of your employer or other company or organization.

What personal data do we process?

  • Using the Service

    When you use our Services, you provide us:

    • phone number
    • payment information
    • technical data (IP address, browser, type, etc.)our orders and deliver products

  • Support

    When you communicate with us, we may receive:

    • your name
    • contact information
    • email address
    • social account information
    • information you share or submit

  • Registration

    Upon registration, you provide the following information:

    • email address
    • phone number
    • company name

  • Event Registration

    When you register for an event, we may receive:

    • guest name
    • payment information
    • food allergies
    • anything else relevant to the event booking

How do we use personal data?

We process your personal data to provide you with our Services, solve any services-related issues, and ensure that you receive the best customer experience possible.

We collect and process your personal data for the following purposes :

  • Services

    Register you for the Service by creating your account and providing you the Service

  • Communication

    Inform about our Services and provide support, answer questions, and process requests

  • Invoicing

    Send invoices and process payments for the Services

  • Improvement

    Analyze, improve, and develop our website and our Services

  • Advertising

    Deliver personalized ads, promotions, and offers

  • Legal interests

    Protect our legal interests, such as enforcing our terms or agreements and complying with any applicable law

How we may share personal data?

Sub-processors.   We work with third parties that provide us with different services to operate our business, so we may share personal data with hosting, communication, email distribution, billing, payment processing, IT, financial, legal, fraud detection service providers, etc.

Telecom operators.   When you send messages to your recipients, telecom operators require personal data, including the phone number and content of the message.

Third-countries.   We may transfer personal data to service providers that are located outside the European Union. In this case, we will ensure a sufficient level of protection and adequate guarantees and ask the service provider to comply with the data protection laws.

Legal basis for data processing

The legal basis for the processing of personal data is:

  • Performance of contract

    When you create your account and use the Service

  • Compliance with legal obligation

    For tax purposes or when we respond to a legal request

  • Our legitimate interests

    To detect and prevent fraud, analyze and improve our Services, solve security and technical issues, promote the Service

  • Your consent

    When you contact us or subscribe to our newsletter

How long do we keep personal data?

We will retain personal data for as long as necessary to achieve the processing purposes unless longer retention is required or permitted by applicable law. For example, we shall keep payment information for 5 years for tax purposes .

If personal data is processed based on consent , we will process personal data as long as the consent is valid and has not been revoked.

Your rights

Subject to any exemptions provided by law, you have the following rights regarding personal data:

  • Access data

    Access your personal data and receive information about the data we process

  • Request correction

    If the data is incorrect, you can request correction

  • Right to erasure

    You may request to delete data or request the termination of the processing of personal data. Please note that there may be exceptions to this right, for example, if we have a legal obligation to retain personal data

  • Withdraw consent

    If processing is based on consent (for example, we send marketing emails), you can revoke consent at any time

  • Right to data portability

    Request a copy of the personal data or transfer it to another controller if the processing of personal data is based on consent or performance of the contract and such transfer is technically possible

  • Submit complaint

    Submit a complaint to the supervisory authority. Please get in touch with us first to resolve any concerns

We cannot delete personal data that we are required to retain by law or have legitimate interests in retaining such personal data (to the extent applicable law permits us to retain such personal data).

If you have any questions about personal data or this policy, or if you would like to file a complaint about how we process your personal data, please contact us by email.

Effective as of 27 June 2023.